Customer care Representative- Check ‘n Go/Allied Advance Loan

Customer care Representative- Check ‘n Go/Allied Advance Loan

Customer care Representative- Check ‘n Go/Allied Cash Loan

Would you enjoy supplying exemplary solution and building enduring consumer relationships? Do you want to go beyond conventional retail jobs and begin to build your job? Are you experiencing curiosity about being part of an industry-leading monetary solutions business Isn’t it time to produce your following move? In that case, we wish to speak with you!

Breakdown of Part and Key Accountabilities:

Our Customer Service Associates are in one’s heart of that which we do at Check ‘Go and Allied advance loan, both right an element of the Axcess Financial group of businesses. Every day in towns and towns in the united states, these are typically greeting clients, processing loan requests, responding to inquiries about services and products, advertising new services, and much more — all because of the aim of delighting our respected clients. We offer cash solutions for genuine people and make an effort to function as the choice that is first everyday economic solutions. We users give attention to building relationships to make certain consumer requirements are increasingly being offered with the most useful items we could provide.

Essential Duties:

  • Relationship management: place our clients during the center of every thing we do. Exemplify our product product Sales tradition. Serve and teach clients from the item profile. Escalate dilemmas towards the shop Manager, DDO, and Corporate Office if not able to resolve the problem straight using the client.
  • Cash control: Handle and count currency, money, and coins to add owning a money cabinet, counting money deposits, going cash from protected safe to cash cabinet as well as other money control needs. Accountable for bank deposits or bank pick-ups. Balance batch that is individual with shop product product sales reports at end of time and help with resolving over/shorts as required.
  • Loan processing: Perform customer that is necessary to validate information presented. Accurately process loans and deals per business policy.
  • Conformity: accountable for conformity with company/State policy and procedures Federal that is including regulation relevant.
  • Inbound/Outbound calls: response phone inquiries as a result to basic concerns, client applications, demands or other problems. Destination customer that is outgoing and collection phone telephone telephone telephone calls relative to federal laws and shop running procedures.
  • Brand Ambassador: improve the Check ‘n get brand name expertly and make certain shop look ( external and internal) is maintained to company criteria. Help in the execution of most business marketing plans and programs, ensuring exact and prompt set-up, exceptional execution and within founded due dates.

Minimal Education and Enjoy Involved:

  • Couple of years past product sales and customer support experience chosen.
  • Couple of years cash control experience chosen.
  • Need own private dependable transport in conformity with posted policy and procedure. This might NOT add transportation that is general public transport from family members or buddies. Must keep a valid license and legitimate car insurance while utilized by the business.

Real Needs:

Also, we provide: competitive compensation (base pay + incentives) and advantage programs ( e.g., medical dental, life insurance coverage), a substantial premium time off system, 401k retirement plan, tuition reimbursement, as well as an engaging work place.

About Axcess Financial:

We’re a independently held business headquartered Cincinnati, Ohio whom provides revolutionary credit solutions that empower clients to deal with their individual funds whenever, where and exactly how they desire. It is our objective to have individuals the income they require whenever it is needed by them. We make certain we achieve this in a real means that is accountable and inside their means.

Dedication to Diversity:

Axcess is invested in hiring and keeping a workforce that is diverse. Our company is proud to be the same Opportunity/Affirmative Action-Employer, making decisions without respect to competition, color, faith, sex, sex identity or phrase, intimate orientation, nationwide beginning, genetics, impairment status, age, marital status, protected veteran status or just about any other protected course.

This publishing is supposed to spell it out the basic nature regarding the work likely to be done and it is perhaps perhaps not an extensive set of all duties, duties and abilities necessary for the positioning.

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